World’s #1 Best Selling FAQ and Knowledge Base Software
ActiveKB allows you to setup a private label knowledge base solution for your website or Intranet. It’s easy to use, can handle tens of thousands of articles, includes complete workflow management and a 60 day no questions asked money back guarantee.
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What is ActiveKB?
ActiveKB is a complete knowledge base solution that makes it easy to:
- Reduce your customer support. If you deal with customers via email and need a way to reduce your support by up to 90%, ActiveKB can help by allowing you to store answers for your most popular support questions online in a central location that your customers can access.
- Setup your own internal knowledgebase. Store and categorize company documents, policies, procedures, technical information and digital assets such as spreadsheets, images and PowerPoint presentations.
Access Your Knowledge Base Anywhere, Anytime
ActiveKB can be setup on your website or local intranet, giving you or your customers around the clock access to your critical documents from any computer with a web browser. This can be an enormous help if you or your staff are on the road and need access to company documents and assets, or if you want to setup an online support solution for your customers.
A Scalable, Robust, “Time Tested” Knowledge Base Solution
ActiveKB is a “veteran” in the knowledge base arena and is capable of handling up to 50,000 knowledge base documents. All code and database tables are optimized for lightning fastest execution with minimal server load - even during peak usage periods.
“Excellent product. It’s extemly easy to use and the time to get it live is the shortest of any products I’ve used. It takes more time to generate the content than to set it up.” John Lane, Biscom.com
Are you looking for the simplest way to store all of your important information (such as documents, FAQ’s and procedures) in the one place, making it easier for your staff, team members and customers to get answers to their questions without coming to you first?
If so
you need ActiveKB.
Click here to see our pricing page.
Useful ActiveKB Links
See some ActiveKB screenshots ActiveKB has an incredibly easy-to-use interface that you will have absolutely no trouble getting started with.
Try the live ActiveKB demo See how simple it is to setup your own knowledge base from scratch with ActiveKB.
Watch ActiveKB demo videos See ActiveKB in action, including features unique to ActiveKB including SmartSearch, context-sensitive help and ActiveKB’s Active Response System.
Detailed ActiveKB installation and customization guides We offer free installation for all purchases, or you can install and customize ActiveKB yourself. It’s fast and easy to do and requires no technical knowledge.
ActiveKB is used on
thousands of websites and intranets to manage knowledge. Here are some of our well known clients:
Thousands of small businesses use ActiveKB to improve their information management procedures. Here are a few customer testimonials that we’ve received recently:
- “We are just deploying your software and I wanted to note that the support we have received from your team (Rodney specifically) is incredible. We greatly appreciate the personalized support and we are (as soon as we get this up and running…ETA March 15th) going to strongly recommend your software to everyone. Again, thank you very much for excellent service.” - Tony Francisco, TheMessageCenter.com
- “Review: The product is all that it has promised to be and the installation and post-installation support has been very good. We look forward to ActiveKB providing an enhanced experience to our customers.” - Craig Waldon
- “I just purchased and installed the PHP version of ActiveKB and I love it! It is just what we needed to offer all the help items we had on file to people whenever they need it. Thanks for a great product.” - Peter Turner, IT Services Mgr, Diocese of Washington
- “I think I love you.
You rock. Thank you so much for your incredible help. If my web hosting companies were only a fraction as competent…” - Tony Francisco, TheMessageCenter.com
- “The application presents the information I need just how I like it, simple easy to use and navigate. The support I received was fantastic - I received help about apache/PHP to get ActiveKB which I think is remarkable considering it was nothing related to ActiveKB itself!” - Ken Hodgson, Treken.co.uk
Click here to view 100+ customer testimonials 
We’re so convinced you’ll absolutely love ActiveKB, that we’re willing to offer a 60 day, risk free money-back guarantee. If at anytime within 60 days of purchasing ActiveKB you don’t believe it’s the best, most featured packed, stable knowledge base solution you can find then simply let us know and you’ll receive your money back. It’s as simple as that!
To learn more about the Interspire guarantee,
click here.
ActiveKB is the preferred knowledge base solution for thousands of companies in more than 65 countries worldwide. Just like all of our products, getting started with ActiveKB is easy, and we’re here to help — every step of the way! Here’s how to get started:
- Click here to add a copy of ActiveKB to your shopping cart and then click the “Checkout” button on the shopping cart page.
- Follow the simple order process. Once you’ve paid for your order, you will be able to download ActiveKB immediately from our client area.
- If you need help with installation, you can then request a free install. If you feel comfortable installing ActiveKB yourself then you can do that also.
- Finally, remember that we offer a 60 day, 100% no-questions-asked money back guarantee to all customers.
Thousands of organizations already enjoy more efficient information management and reduced customer support thanks to ActiveKB. You’re only a few minutes away from experiencing ActiveKB for yourself.
Click here to get started now. 
